Terms of Use
Last updated: 7/24/2026
By using HindTrade AI, you agree to these terms. HindTrade acts as a tech-enabled B2B trade aggregator and export facilitator connecting global buyers with verified Indian manufacturers. We are not the direct manufacturer of goods unless explicitly noted.
Orders & Quotes
All orders are subject to factory capacity confirmation, raw material availability, and successful Pre-Shipment Inspection (PSI). Quotes generated by Agent Ekayan or our sourcing team are valid for 7 days due to currency and freight fluctuations. Prices are strictly FOB (Free on Board) unless stated as "Landed" or DDP (Delivered Duty Paid).
Payments & Sovereign Escrow
Global buyers pay HindTrade AI in USD, EUR, or GBP via our verified B2B payment gateways (e.g., Tazapay/Stripe). HindTrade holds these funds in a Milestone Escrow. Funds are released to the Indian manufacturer only upon buyer approval of the PSI (Quality Gate) or upon the issuance of the Bill of Lading (B/L).
Returns & Disputes
Due to the custom nature of B2B manufacturing (OEM/ODM), returns are not accepted once goods pass the approved PSI and leave the Indian port. Any disputes regarding defective merchandise or spec-drift must be raised within 7 days of delivery with unboxing video/photo evidence. HindTrade AI acts as the neutral mediator between the global buyer and the Indian supplier.
Limitation of Liability
HindTrade AI's liability is strictly capped at the total value of the specific order in dispute. We do not warrant supplier representations beyond what is officially verified in our digital Trade Passport and cleared during the Pre-Shipment Inspection.